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Store Support.

Focused Shopify fixes, design improvements and integrations — scoped around the task your store needs, rather than a full rebuild.

Theme fixes
Design improvements
New features
Theme fixes✦Design improvements✦New features✦App & integration support✦Catalogue & page changes✦QA & release✦Theme fixes✦Design improvements✦New features✦App & integration support✦Catalogue & page changes✦QA & release✦Theme fixes✦Design improvements✦New features✦App & integration support✦Catalogue & page changes✦QA & release✦Theme fixes✦Design improvements✦New features✦App & integration support✦Catalogue & page changes✦QA & release✦
Built around your business

The change your Shopify store needs. Properly scoped.

Not every store problem requires a redesign. A broken interaction, a small design improvement or a new integration may be best handled as a focused piece of work with a clear definition of done.

Design and development studio workspace
Strategy. Craft. Commercial focus.Our work
01 / Store Support

A practical alternative to starting over.

Describe the issue or desired change and share the relevant pages, examples and constraints. We review the request, identify dependencies and quote the agreed work before implementation.

Changes are checked against the affected shopping journeys and your theme or app setup. We explain what was changed and any limitations you should know. Urgent outages, broader maintenance and ongoing cover require an agreed scope rather than an assumed response-time promise.

02 / Store Support

Is this the right service for you?

The right starting point depends on the problem, your current setup and the resources available to your team. These are some of the situations where this service can help.

  • Merchants without an in-house developer
  • Stores needing focused theme improvements
  • Teams with app or integration problems
  • Brands requiring help after a migration
  • Businesses dissatisfied with existing support
  • New merchants needing hands-on assistance
Scope & capabilities

What's included.

01

Theme fixes

Layout, display and interaction issues are investigated within the affected templates.

02

Design improvements

Focused refinements improve agreed pages without replacing the entire storefront.

03

New features

Appropriate theme features are scoped, implemented and checked against existing behaviour.

04

App & integration support

Setup and troubleshooting consider the way the external tool interacts with the store.

05

Catalogue & page changes

Product, collection and content structure improvements address specific merchandising needs.

06

QA & release

Testing, review and handover help you understand the result before approving the completed task.

The Verunda approach

Why work with Verunda?

A small specialist team, a practical brief and a clear understanding of what the work is meant to achieve. We connect delivery with the business context rather than treating the task in isolation.

Direct specialist involvement

Discuss the work with the people shaping it. Clear ownership helps keep decisions connected to delivery.

Scope before execution

Requirements, responsibilities and dependencies are agreed before the work begins, with changes discussed rather than assumed.

Useful handover

You receive the agreed work with the context needed to use it and a practical view of what should happen next.

From first conversation to delivery

How we work.

Each stage has a purpose: reduce uncertainty, make the right decisions and review the work against the brief.

01

Submit

Share the request, affected pages and any examples of the intended result.

02

Quote

We review dependencies and agree the scope, cost and acceptance criteria.

03

Execute

The approved work is implemented with the relevant theme and app context in mind.

04

Review

We test the affected journeys and share the result for your review.

05

Approve

Confirm the agreed work meets the brief and receive a practical handover.

What success looks like
Clear priorities

An agreed brief and a practical order of work.

Connected delivery

Work considered alongside the wider store, brand and customer journey.

Visible next steps

A documented handover and priorities for the next phase.

Before we get started

Common questions.

A clearer brief makes a better project. Here are the details worth knowing before we begin.

Project scope & proposal
What's included
  • Theme fixes & design changes
  • App setup & integration troubleshooting
  • Product and collection improvements
  • Testing, release & handover
Pricing, timelines & deliverables

Connected services.

Let's build the next chapter

Your next move starts with a conversation.

Tell us what you want to achieve. We'll shape the scope, the priorities and the right next step together.